The software was good to navigate.
Started with CIT last year with my small firm and never will I ever go to anyone else for my business needs. Very supportive help and always there on all platforms whenever needed.
Am happy with CIT, i think this is the best way to stash some money within this Tax preparation business. Am glad i found this system of service.
MITM SOLUTIONS LLC
THE SUPPORT TEAM AND THE SOFTWARE WAS VERY UNDERSTANDING.
As usual my questions were answered and my issues were resolved.
First year expectation is high
They are the best in what they do. When I call for any reason they jump right on tge problem. Couldn't ask for a better team I will recommend them anytime been with them 5 years not changing to anybody else. Thanks for a job well done. 😃 😃
Great Job and getting better!!
My experience with CIT has been fantastic!!! I receive the best value in the industry with top quality, professional software at no cost, a simple low cost fee structure, and top notch support. Rob, Omar, and Joy are genuinely concerned with the success of my business. I have been a partner with CIT from day one and will not change. CIT has the best model to make you successful, if you are a start up and the best model to make you more profitable, if you are a seasoned office. They have sought and continue to seek the best banking relationships for us and the best products for us and our clients. They have the most competitive advance offer for our clients and the best fee advance offer for our offices. CIT for me for life!
I would give them a 5 🌟 but my software kept freezing to many times and I have the fastest internet possible. But other then that I love using the program.
This was my second year using this type of service and it was the best. I had many companies approach me and each was more shady than the next but CIT was straight forward with no hidden agendas or inflated cost. I was able to give my clients fair pricing coupled with good service.I look forward to the new tax season with CIT
Mostly all good some issues with Tax Act that I had to work around. Using MFS was a huge pain and amendments were problematic. I'm used to a different method that keeps the original in tact and creates the amendment. Also the MFS created a math error that I would never have found - the IRS did. But over all I was satisfied with my first year.
My expierence with CIT has been terrific. CIT has an amazing group of workers that assist and help around the clock. My first year working with an awesome team that takes time to train, positive feedback and communicates. I will recommend CIT to fellow tax preparers.
Great response with customer service.
I've been with TaxAct from the start and am very comfortable with their product.
I Have been with CIT for several years now. The customer service has been outstanding, they have saved me thousands of dollars in fees, compared to previous companies. As an experienced Tax advisor I am very happy!
PLEASANT WORKING WITH EVERYONE, HELPFUL AND ABLE TO RESOLVE PROBLEMS AND ISUUES. THANKS FOR A GOOD YEAR
my experience with CIT was the best year for me because the software gave me the opportunity to do more. Everything was at my fingertips.
I have enjoyed working with the group at CIT, they help me alot they know what they are doing and if not they will find out and call you back.
The service provided to CIT was excellent
Love the pricing of the products and the software is great.
CIT IS THE BEST YET. COST EFFECTIVE. THE TAX PROGRAM IS EASY TO USE. GREAT SUPPORT PEOPLE WHEN NEEDED. EVERYTHING IS SO EASY I ALMOST NEVER HAVE TO CALL FOR ANYTHING. I AM GLAD TO BE WITH YOU CIT !!!!!!
I feel that CIT has done a great job this year. Whenever I needed help I got it right away. I will be referring others. Thanks and looking forward to next year!
CIT PARTNERSHIP IS VERY SUPPORTIVE IN CONJUNCTION WITH REPUBLIC BANK. I AM SO GLAD I JOINED THIS GREAT TEAM!
Without a doubt CIT is the best Comprehensive plan for every Tax Preparer. For only $15.00 you get unlimited access to electronic filing and bank products. I double my business this year compare to last year.
CIT did what I wasn't able to do. That was get me top notch software and banking partner at a reasonable price. Thanks to your help I'm able to compete with the big chains.
This is my second year with CIT and my experience have been awesome! Love the fact that there are no upfront expenses for tax software and just sign in and get started. See you next year!
I LOVED MY EXPERIENCE WITH CIT. I AM A FIRST TIME USER, BUT WILL DEFINITELY BE BACK NEXT SEASON...SO HAPPY I FOUND OUT ABOUT CIT....THANKS FOR THE GREAT EXPERIENCE
This was my first year as an ERO and I couldn't be happier with the decision to go with CIT. They were very helpful anytime I had an issue and the software ran seamlessly.
I enjoy working with CIT. Everyone was very helpful.
VERY HELPFUL WITH ANY PROBLEM THAT I HAVE. HAVE BEEN A CLIENT FOR YEARS
I've been with CIT since 2012. In the beginning, I had been with another program for a very long time; the change over was a bit rocky with learning a new one but, it keeps getting better. Each year you've went above and beyond with your commitment to us as small tax preparation offices. I love the webinars prior to each season. There is so much that makes my experience with CIT the best but, if I had to point out one thing it would be your customer service. You include us, as preparers, to provide you with ways to make our job run smoother. You've proven yourselves to be a top notch company in just a few years.
I love set up and my clients love this!!!!!!
Great Experience with CIT!
The software this year was excellent. A power user such as myself could always come up with improvements, but I am very very happy with CIT and their ability to persuade TaxAct to make the improvements thus far. If CIT or TaxAct would like serious performance upgrades I could provide a lot of input - Not the basic put a button here or change this color or something.
I also was very happy with very little problems with Republic Bank. Republic also offers a lot of free advertisement stuff which is very important to me. Also, there were very little if any check cashing problems - That's a first! My only concern is that I never got pre-paid debit cards despite ordering them. Those cards aren't big sellers in my office so it wasn't that huge of a deal but there were about 15 - 20 people asking for them which then happily took the check anyway.
Republic Bank website improvement - have different access levels to log into website. I don't want any of my people looking at the financials and how much money we earned or what is due to us etc, but I still want someone other than myself to access check printing. 3 levels, the 2 you have now, and one more that just adds check printing capability.
$750 advance - awesome! It didn't sell quite as much as I expected but very very little people were expecting this opportunity. I hope this returns for next year. From my experience, people really enjoy getting some money right up front and then happy to wait 2 weeks for the remainder. Even if there were 2 funding levels, say $1,000 for lower risk customers, and maybe $250 payout for someone at low risk. Of course, $0 for anyone beyond low risk.
CIT support - excellent. Easy to get through, return calls quick, etc. Usually very knowledgeable of helping through whatever circumstance. Omar - great. Its great working with Omar, keep up the good work. I appreciate knowing I can contact Omar anytime, even 12 midnight. Joy excellent too.
I hope some of this review was helpful. I know you guys are looking for criticisms so you can improve, but I don't have much criticisms that you aren't already aware of and that you are working on.
Thanks for everything, talk to you guys soon.
Wish customers was able to sign return on computer.
I enjoyed using your service. The cost was resonable, the tax software was familiar and friendly, and the customer service was very helpful. The problems I had with the overall experience was that I never received the debit cards to issue to my customers so I worked around it as best as i could, still I lost a couple of potential clients. Also, as a recommendation, I wish EROs could use RT's for customers who ay owe the Fed but are getting adequate refunds from their states. Funds to cover the $15 fee could be held in reserve within the ERO's account until paid within 21 days via their state. That would offset the need for the use of other debt/credit cards.
EXECELLENT GOOD ALWAYS ON POINT CAN SAY ANYTHING BAD ABOUT CIT
Stress free services
CIT is awesome I saved over $15,000.00 by partnering with CIT.
I could not have finished this year with the final numbers and increase that I achieved with out the help and support of CIT. I don't understand anyone doing it any other way. The excellent support of installation of software with live conference and youtube video made it understandable for TaxAct and Republic software. The year round support of CIT, TaxAct Enterprise and Republic Bank is the best I have experienced since 1992 and with CIT founder Rob Kluba since 2002. $15 per return includes everything, multiple states, all personal, business 1120-1120s, 1065s, 1041. No Additional Fees ever. Did I mention NO ADDITIONAL FEES EVER, $15 per return. I haven't had time to obtain final year to date figures, but I know it is between 20 - 25% in returns and fees (Fees may be more that 25%) and We are charging half the price of National companies and they leaving with a smile.
This was my first time using this product and I am going to be using them again. I bought a software this year before hearing about CIT and I did like 2 returns on it and they state was not available to file neither was the form 2106 and when I called them they were no help. Thanks cit you guys have a great product and you have definitely earned my business so far from here on out.
Before i partner with CIT three years ago. I was paying $118 dollars for bank product and software fees., Yes $118 dollars. Unbelievable. Not to mention that the software Crosslink was $600 dollars and customer services, was awful. After i had the privileged of knowing about CIT, I feel great and my business is growing and we are making more profit and our customers are happy because now we can afford to charge them less for the Income Tax services we give them. I Love CIT.
GREAT!!!! As always....thank you!
Your software was the best I've had in a long time
I have used CIT going on 3 tax seasons. I would recommend them to anyone. Their program helped to increased my revenue tremendously. I am looking forward to the up coming tax year.
I invite all my friends that are looking for a great company to join out team at Community Income Tax.
I would definitely recommend this company!!! Everyone benefits from it. The most friendliest staff every!!
In 22 years that was the smoothest installation ever.
I really have enjoyed working with you all this pass tax season. Looking forward to another great year with you.Everything is so easy and less complicated. Especially The $15, I was skeptical at first, but it was true. My customers were paying an extra $63 for a bank product before I joined with CIT. I also like the Tax Act tax program. I was paying about $900+ for my tax software before I joined CIT.Thank You, Thank You, Thank You!!!!!!!!!!!!!!
WOW! CIT has done it again! 2015 software is off the HOOK! CIT Leads the way in the tax preparation industries. We are so proud to be in the tax business and Partners with the CIT Family! The Cloud is no longer the future. CIT has place us on the tip of the spear. NO more worries about software downloads, less paper work, less on site storage, and lost of data. An awesome Support Group that got our back. Now all we have to do is make a lot of MONEY. Thank You. Omar You are the Best!
The Best Company to Work For!
Looking forward to great success with Community Income Tax, thanks again Rob Kluba!